For reservations: If you cancel your reservation MORE than thirty (30) days prior to your expected arrival date, 90% of your advance payment will be refunded. The total rental payment amount of your reservation will be retained if you cancel WITHIN thirty (30) days and we are unable to re-rent the unit. If you cancel WITHIN thirty (30) days and we are able to re-rent the unit for the entire time of your original reservation, 90% of your payment will be refunded. A determination as to whether a cancelled unit was re-rented will be made only after your original departure date, and only by our general manager, whose decision is final and binding. Refunds will generally be made within thirty (30) days after your intended departure.